Privacy Policy

1. Our Commitment to Privacy

At HopeBridge Foundation, your privacy is not an afterthought – it is the foundation of our relationship with you. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a donation, sign up for our newsletter, or interact with us in any other way. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to serve you better and to fulfill our mission. This includes:

• Personal Information: Name, email address, postal address, phone number, and payment details when you make a donation (processed through secure third‑party gateways).
• Non‑Personal Information: IP address, browser type, device information, pages visited, and referring URLs – collected via cookies and similar technologies to improve our website.
• Donation History: Records of your contributions, receipts, and communication preferences.

3. How We Use Your Information

We use your personal data solely for legitimate purposes related to our charitable activities:

• Process and acknowledge your donations (tax receipts are emailed automatically).
• Communicate with you about our programmes, events, and impact stories – only if you have opted in.
• Respond to your inquiries, feedback, or support requests.
• Improve our website functionality and user experience.
• Comply with legal and regulatory obligations (e.g., audit, fraud prevention).

We never sell, rent, or trade your personal information with third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

Our website uses cookies – small text files stored on your device – to enhance your browsing experience. Cookies help us remember your preferences, analyse traffic patterns, and understand which pages are most useful. You can disable cookies through your browser settings, but this may affect certain features of the website. For detailed cookie information, please see our Cookies Policy.

5. Sharing Your Information

We only share your information with trusted third parties who assist us in operating our website and carrying out our mission, under strict confidentiality agreements:

• Payment Processors: Stripe, PayPal, or similar services to securely handle donations. We do not store your credit card details on our servers.
• Email Service Providers: To send you newsletters and updates (you can unsubscribe anytime).
• Analytics Providers: Such as Google Analytics, to understand visitor behaviour (data is anonymised).
• Legal Compliance: If required by law or to protect our rights, we may disclose information to authorities.

6. Data Security

We implement industry‑standard security measures to protect your personal information from unauthorised access, alteration, or destruction. These include SSL encryption, firewalls, restricted data access, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal information, subject to legal obligations (e.g., donation records required for tax purposes).
• Opt‑Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
• Data Portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, please email us at privacy@hopebridge.org. We will respond within 30 days.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately, and we will delete it.

9. Third‑Party Links

Our website may contain links to external sites (e.g., social media, partner organisations). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

HopeBridge Foundation is based in the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to, stored, and processed in the US. By using our services, you consent to this transfer. We take steps to ensure that your data receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The “Last Updated” date at the bottom of this page indicates when the policy was last revised. We encourage you to review this page periodically. Significant changes will be notified via a notice on our website or by email.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

HopeBridge Foundation
Attn: Privacy Officer
123 Charity Avenue, Suite 400
New York, NY 10001, USA
Email: privacy@hopebridge.org
Phone: +1 (212) 555-7890